Consumer law implementation faces with many difficulties

Implementation of Consumer Protection Law taking effect since 2011 has seemed to be confused with many difficulties, said delegates at a forum hosted in the southern province of Ba Ria – Vung Tau on November 17 and 18.

Consumers at Ben Thanh Market in Ho Chi Minh City’s downtown (Photo: SGGP)

Authorized agencies namely departments of industry and trade have not had a division or even officials in charge of implementation of the law as per regulations.

Leaders from departments of industry and trade said that trade activities have more and more extended in local, regional and international markets in an attempt to integrate the international process, aiming to improve legal documents and effectiveness of consumer right protection.

The National Assembly passed the Consumer Protection Law at the 8th session on November 17, 2010.  After taking effect on July 1 in the following year, it has contributed in protecting rights and legitimate benefits for consumers.

The forum was organized by Vietnam Competition Authority under the Ministry of Industry and Trade and Japan International Cooperation Agency. Among the attendees were leaders from departments of industry and trade and southern provinces from Binh Thuan.

By Duc Trung – Translated by Hai Mien

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