Hundreds of households in Quang Binh province's Dong Hoi city have complained about a lack of clean water and a poor road network for years.
They said they had reported the situation to authorised agencies, but received no reply.
Le Huan, resident in Bac Ly Commune said that the soil roads around his house were seriously damaged with holes and became slippery on rainy days.
On sunny days, the situation got worse as dust covered the roads when a vehicle passed by, he added.
Dao Thi Duyen, another resident in the commune said she and four other households had no water pipelines installed to supply clean water to them.
As a result, they were forced to use water from a well nearby.
"My guests sometimes don't dare to drink the water I offer them," she said.
Duyen said one family had managed to move. She and three households were still living there as they had no choice.
Nguyen Van Hao, representative of the households said that there were about 1,600 metres of road that needed to be concreted.
"We have reported the situation to authorised agencies many times, but there has been no improvement," he said.
Hao said the households would ask the city's People's Committee to install water pipelines and build concrete roads.
Nguyen Chung Nguyen, vice chairman of the city's People's Committee, told Viet Nam News that he had not received any petitions regarding a shortage of clean water or poor road facilities.
Nguyen said the committee would work with residents to find measures to improve the situation.