Shinhan and Zalo embed AI into Fintech

Shinhan Financial Group signed a strategic cooperation contract with Zalo, a member of VNG Corporation, to research and embed artificial intelligence (AI) into the field of financial technology (Fintech).

Mr. Sung Ho Wi – President cum CEO of Shinhan Bank and Mr. Vuong Quang Khai – Deputy General Director of VNG Corporation in the contract signing ceremony

Mr. Sung Ho Wi – President cum CEO of Shinhan Bank and Mr. Vuong Quang Khai – Deputy General Director of VNG Corporation in the contract signing ceremony

Being one of the four leading financial groups in the Republic of Korea, Shinhan chose and highly appreciated Zalo in the AI aspect, believing that this strategic cooperation will offer customers a complete and modern utility service while boosting the development of the finance industry.

This cooperation between Shinhan and Zalo also demonstrates the great effort of introducing AI in daily life activities, providing users with tremendous benefits.

All research results will be first used to optimize Shinhan’s services on Zalo, including checking account balance and account information, conducting financial transactions via the digital interface of Shinhan on Zalo, which will be embedded with AI.

According to Mr. Vuong Quang Khai, Deputy General Director of VNG Corporation and manager of Zalo, his company will closely collaborate with Shinhan in the near future to achieve positive results as soon as possible.

By KIM THANH – Translated by Minh Trang

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