Groupon Company assures customers of credible service

The homepage of its website

Nhom Mua Groupon Company and its website,   resumed operations on December 24, after disrupting services two times in September and early December, which fueled customers’ concerns over validity of vouchers already bought from the company.

Nguyen Thi Thanh Van, one of the directors, said the company promises to protect the rights of its customers and partners, which is their most important goal.

The company will liquidate all signed contracts to resolve financial matters and ensure the rights of customers with all valid vouchers still usable.

The ‘Deal-of-the-Day’ company is trying to contact all clients and partners via email, letter and telephone to assure them that all transactions will be conducted normally as before and vouchers with valid dates will still be usable.

In September and early December, the company’s website became inaccessible and the company’s headquarters were sealed by the Economic Police for further inspection, after its founder and former director, Tom Tran, was suspected of embezzling company assets and conducting several non-transparent internal transactions.

By Th. H - Translated by Bao Long

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