The Viet Nam Register has requested Honda Viet Nam to recall 12,000 SH scooters, produced from August 19 to October 6 this year, due to an error in the anti-theft system software.
|A man drives an SH scooter in HCMC street . The Viet Nam Register has requested Honda Viet Nam to recall 12,000 SH scooters due to an error in the anti-theft system software (Photo: SGGP)|
The Viet Nam Register explained that the error will increase the risk of losing the asset of the customer.
Honda introduced its latest SH scooters with the latest anti-theft system software (Honda SMART Key), which will be sounded automatically for 10 days if the SH scooter is stolen. However, due to an error in software, the system worked only for 10 minutes.
Honda Viet Nam has discovered the problem since October 6. The company proposed to fix the problem through customer service, which has been announced on Honda Viet Nam's website since October 26.
However, the Viet Nam Register disagreed with this solution and requested Honda Viet Nam to recall all 12,000 SH scooters.
A representative of Honda Viet Nam told VnExpress online newspaper that the company will report to the parent company in Japan within two weeks, and will take measures to recall the product.
The right of customers during this recall will be guaranteed, according to a representative of Honda Viet Nam.