Saigon Co-op wins Customer Service Excellence Award

Saigon Co-op has been awarded the Customer Service Excellence Award by the Federation of Asia-Pacific Retailers Association (Fapra) in Istanbul (Turkey).

The Fapra Award includes five prizes, namely, the Most Innovative Retail Concept Award, the Green Retailer Award, the Best Marketing Campaign Award, the Best Effort in Retail Employee Training, and Customer Service Excellence Award.

Accordingly, Saigon co-operative, Migros Ticaret A.S (Turkey) and Sa Sa International Holding Limited-La Colline Shop (Hong Kong) won the Customer Service Excellence Award.

The Fapra Awards 2013 honored businesses and individuals that had made outstanding achievements in the field of retail sales in 2013.

Fapra Awards was organized in 2009 and this is the third time the award has been given by the Federation of Asia-Pacific Retailers Association.

By Hai Ha- Translated by Huyen Huong

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