Health sector focuses on medical workers’ behaviors: Minister

Vietnamese Health Minister Nguyen Thi Kim Tien said that the health sector will focus on changing medical workers’ behaviors this year at an online meeting with press conference on April 21.

The health minister emphasized that the Ministry of Health will concentrated on  improving medical workers’ at a press conference before the sector’s online meeting which took place today.

The Ministry asked all doctors and nurses to follow the codes of etiquette “Give warm welcome to patients, devoted to treating patients and give advice to patients. Hospital management boards must often train its staffs on the profession’s ethics; skills and awareness of service. Hospitals are asked to set up service department to take care of customers.

Minister Tien said that medical clinics must listen to patients’ complaint and handle it through hot line or mail box. The departments of health will manage the mail boxes.

The Minister proposed hospitals to install cameras in  all divisions in hospitals to supervise medical workers’ behaviors. The health sector leader said that she is determined to weed out corrupted medical workers.

By Khanh Nguyen - Translated by Uyen Phuong

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