The Department of Health in Ho Chi Minh City installed kiosks to carry out assessment survey on patients’ satisfaction from March 27.
|Kiosks are installed in public infirmaries in the city (Photo: SGGP)|
The kiosks were installed in public infirmaries in the city hopes to encourage patients to voice their dissatisfaction with hospitals in order to improve the quality of care.
The computer-based survey has 15 questions. Patients will answer these questions which will sent to the hospital managers so that managers can know to improve the service.