Survey to valuate patients’ satisfaction over public healthcare services

The Institute of Health Strategy and Policy under the Ministry of Health September 15 announced that it has chosen hospitals such as Tu Du Maternity, Nhan Dan Gia Dinh, Children No.2 and the Center for Preventive Medicine in Ho Chi Minh City for the project of valuating patients' level of satisfaction over public healthcare services.

The  project aims to investigate in what way people access healthcare services, transparence of information and administrative formality, facilities, medical workers’ behaviors and manners to patients, how far healthcare services can meet patients’ demand, and whether patients can afford medical charges.

The project is planned to implement in northern provinces of Yen Bai, Ninh Binh,  and southern province of Tay Ninh and Ho Chi Minh City.

By Quynh Chi – Translated by Uyen Phuong

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