Technology fully exploited in retail channels

Retailing businesses and individuals in Vietnam are gaining huge advantages in approaching consumers thanks to the development of e-commerce. Adding to this, the digital transformation process is improving trading performance while effectively reducing the overhead cost of these people.

Thanks to a good sales management app installed in a handheld device, retailers are able to monitor their business better.
Thanks to a good sales management app installed in a handheld device, retailers are able to monitor their business better.

At the moment, in Vietnam, there are various pieces of sales management software to meet a wide range of demands of retailers.

One prominent example is Sapo POS, with its user-friendly interface and sufficient features to serve commercial activities of many companies. In around 5 minutes, users can easily get used to operating it.

Another notable software is MshopKeeper, a professional program by Misa for retail stores with its simple interface and functions like inventory management via SKU (Stock Keeping Unit) codes, price calculation, revenue – expense statements. Thanks to inheriting merits from the accounting software Misa, this new program is able to effectively manage the cash flow and create precise sales reports.

Being one of the earliest pieces of software launched into the Vietnamese market, Kiotviet now has an impressive number of users. It is suitable for most industries, wholesalers or retail stores. It shares similar functions with other programs such as merchandise management via SKU code, inventory management, order management, supplier and client management, income – expense and cash flow management, report preparation.

Thanks to the diversity of current software in the market nowadays, most retail organizations and individuals are able to easily choose one suitable for their specific work, creating a trend of applying technology into working activities.

According to a survey carried out by Sapo (a company to provide Omni-channel sales management software) on 500 shops in Hanoi and Ho Chi Minh City, only 18.5 percent are not using any software to monitor their store. 41 percent are managing their books via Microsoft Excel, and the last 40.5 percent are making good use of sales management software.

Seeing that many retail shop owners are still using quite traditional methods to look after their books, Sapo introduced a free app on smart devices, aiming at startup people to help them gradually get used to implementing technology in their work. This new app is linked with shipping companies like Giao Hang Tiet Kiem, VNPost, Giao Hang Nhanh, Shipchung to provide more convenience for retailers, said Mr. Tran Trong Tuyen, CEO of Sapo.

Recently, Haravan and VPBankSME have signed a cooperation agreement in the program ‘Haravan - VPBank: Upgrading 50,000 Vietnamese businesses’, lasting from April 2019 to April 2020, to support retail shops to freely experience the retail management solution HaraRetail and enjoy various preferential conditions from VPBank.

Joining this program, subscribers are able to use one comprehensive retail management solution to control all retail activities like monitoring inventory and displayed merchandise, managing orders and client information, controlling shipping and payment activities in one spot. The digitalization of all operations lets HaraRetail effectively and precisely manage business in general instead of using manual methods or human resources. In addition, these subscribers are eligible to participate in the special capital loan for business of VPBankSME, which can be up to VND 3 billion (approx. $128,812), along with other financial services.

According to Mr. Huynh Lam Ho, CEO of Haravan, many small- and medium-scale Vietnamese companies are still unable to successfully apply technology into their business, leading to a pitiful inhibition and low trading performance and even a potential risk of bankruptcy, especially in the time when foreign corporations are eagerly entering the domestic market.

He hoped that the above program can empower these people to achieve further and sustainable development.

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